Suzanne Murray Review of The Sussex Journeymen
Visited today because my daughter been several tim...
Visited today because my daughter been several times and loved it
Unfortunately my first time here and it will be the last.
We were seated on the left hand side of the restaurant.On our own with the right hand side busy.
The server took our order without any friendly smile.
The lady who placed the food on our table was great(that's why I give a star).
After this we saw no one(no one to check the food was ok or if we needed anything else).
There was a group of staff sitting having their break four girls and a boy.The server that was left serving stood with them having a laugh.One of them stood up took her hair out of her ponytail and started to brush it in the restaurant she then walked into the food prep are with her hair down.
We waited 20minutes calling the server for our bill and several times she looked and walked the other way.
When we finally got our bill I talked to the server about my concern ,she said they were on their break walked over to them pointing over to the table and telling (what I think was the acting manager )at the time.
No one came over to apologise and as we walked out the said thank you
Good food but customer service needs training
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