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Alexandra Blackhurst

4 years ago

This review is for their Realtor Ms. Glenis Jimene...

This review is for their Realtor Ms. Glenis Jimenez. Ms. Jimenez is representing the owner of a Unit at Admiral's Port Condominium in Aventura, where I lived for the past three years. I moved out of the unit this weekend after enjoying a great relationship with the owner. Right from the start, when Ms. Jimenez called me the first time about 4 weeks ago as the listing agent for this rental property, Ms. Jimenez was extremely rude and unprofessional, sorely lacking in communication and people skills!

Ms. Jimenez then came to the see the unit to take photos for the listing. She was curt and not very friendly, but her tone changed when I mentioned that I was looking to buy a property and was interviewing Realtors to assist me.

During the move out process, Ms. Jimenez was not at all helpful! On the move out day, she did not show up to pick up the keys at 5pm as scheduled and do a walk-through the unit to verify that it was clean & in good condition. My assistant took many photos as proof; My Assistant texted several times and left at 9pm. The next day I texted the owner wondering what to do with the keys. Ms. Jimenez called my assistant at 5pm screaming why we hadn't called the day before, and demanding that she drive all the way from Doral to Aventura to deliver the keys, threatening to call the owner that we were holding the keys illegally. Thankfully I have a great relationship with the owner! My assistant hand delivered the keys the next day to Beachfront Realty offices in Aventura, asking a Company Officer to sign for them as proof of delivery.

As such, I will be choosing a different Realtor to assist me with buying a property in the near future! Not only that, I will not recommend Ms. Jimenez to any of my friends who ask me for a referral. I highly recommend that Beachfront carefully consider whether Ms. Jimenez is an asset or a liability to the company. Ms. Jimenez should think first before lashing out at people. There are plenty of nice Realtors out there!!! No one needs a nasty person around.

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