Public relations told us something and when we arr...

Public relations told us something and when we arrived we found some cards that we did not know that by accepting them you should consume a minimum of 20, I wanted to make a claim because as a client I am wn my right and your answer was "if you do not have a pen You can "when the reception was full of them. In short they deceived us by being foreigners and not knowing the area and less the site. Catastrophic, I would not repeat.