Alex Neylon

Review of rateGenius, Inc.

I have never been so disappointed in a company bef...

I have never been so disappointed in a company before. Not only did this process take 3 weeks to handle, every time they said they needed one more piece of information, once they received it, they needed ANOTHER piece of information. They tried to send me to the ups store to drop of documents to send to them 4 different times. Then the rep that was first helping me went on vacation without even telling me so now multiple reps were sent to finish the process. After all this headache I ended up canceling the process and will go to a different company. So unorganized and poor communication. DO NOT GO THROUGH RATEGENIUS!!! It is not worth the money savings