Nnnn Hhhh

Review of Rush Presbyterian-St. Luke's M...

Drs always take their time seeing their patients. ...

Drs always take their time seeing their patients. You show up 5 minutes late and they charge you $25-$100. Their office staff is rude, even in the individual suites! The Drs never respond to their messages on my chart or the calls made to their office. Terrible.

The ER is a joke. I saw 4 people before a Dr. One lady for my vitals who took notes, a nurse to get me in the room, a lousy resident who looked like she'd rather be elsewhere, billing to get my info, the resident again, and then finally a doctor he spent a total of 15 minutes with me. The ER had 2 other people in it! It was not crowded or even populated.

I had to repeat my symptoms over and over to each one, either no one communicated to the other or they didn't read the notes one of them took, they made me feel like a child making up reasons to be there. Really? I wanna be here on a Sunday during a holiday, missing the day off with family to make up excuses and pay you so I could sit here. Makes complete sense that I'd want to waste my time and money like that.

I wish I had all their names because they were all dismissive of everything I had to say. I could see the look of disbelief in their eyes. The resident damn near rolled her eyes at me. Oh but they made sure to send billing in my room to get my information and charge me money to sit there while they made a show of running around.

Spent over 3 hrs and $250 in the ER to be given water in a weird container, some saltine crackers, and some socks, just to be told they don't know what's wrong with me and to be prescribed Tylenol for no reason! I can't even take Tylenol! I told them that!

Overall upsetting experience.