Non-functioning TVs in my room; finally fixed afte...

Non-functioning TVs in my room; finally fixed after repeated requests. overcharged on my bill, which took 4 phone calls to straighten out. The accounting manager refused to accept any responsibility and tried to shift the blame to me. 2 washing machines for the entire hotel. Flies hovering over the baked goods at the breakfast buffet. Sent an email to share my displeasure; no response.