The one star is for Michelle at the front desk. S...

The one star is for Michelle at the front desk. She is awesome!

Hotel is old. The beds are hard. The water situation is terrible. It would not get hot. Called down they said let it run for 7 minutes. What?! This is a 4 Star hotel. Then we had to find the hot spot because the faucet could spin around the entire faucet. Our room was facing this wall. Elevators are small. Parking is very expensive $65 a day. I know it s pricey in Chicago to park. But they aren t that nice to charge this. This hotel is not 4 Star...nice decoration but not quality. But check out our bathroom ceiling...