Michael La Guardia

Review of Mahon & Rutledge Appraisal Gro...

Horrible experience. Not a direct client to their ...

Horrible experience. Not a direct client to their services but the GC on a project and John Eng their rep initially came out to my clients property that they were trying to refi and he didn't know anything about CMA (Comparable Market Analysis) or values around the neighborhood. Mind you the property is significant and hard to comp because it's 2 acre SFR home with great zoning and a creek in the back. I told him I am an investor builder as well as GC so I do comps a lot and that I work with tons of like minded people in the industry so can help him with his appraisal insight by providing the neighbors appraisal that he just did recently as well as put together a certified CMA. John and I had a great conversation so I thought cool, this guy is nice. Fast forward the loan company ask for another appraisal for the as is value. I am not there to meet John but he calls me and ask a bunch of questions. I help him out again to create his, as is value. It comes back way lower than the land tax assessment by the county. I call him and and he mentions I cannot contact him. Ok that's fine I did not know this so I just send him an email of my research at the counties website and share reference points just to observe not to persuade, just send information as I did with my initial help. Mind you this is not to persuade him but to help with his impression as I did initially when I sent him info on my neighbors appraisal and a certified CMA that I paid for so I didn't think it would be a big deal since this is what transpired last time. However he told the loan company reported to my client who did not instruct me in anyway that I was in breach and would not use my information I sent him to because the client requested a second assessment by the appraiser. The client fired me becuz of this breach and didn't get the loan. How deceiving is this that he ask for help on the initial appraisal so I oblige and help him than I felt he just needed extra perspective with all due respect to his experience. But to say I breached when I helped him initially is bogus. What kind of flip flopping ethic is that. I feel like I was taken advantage of and in the end I lost a client. Why use information when you need it but call insightful information a breach when you obviously submitted a bad appraisal. It's unfortunate cuz I don't know any of the rules of being an appraiser....I'm the GC. I just feel the rep was very inexperienced so I wanted to help. I didn't realize it was any kind of breach if I helped him already.