Pay attention to the 1 star reviews. I told them ...

Pay attention to the 1 star reviews. I told them up front I was talking to another company for a refi. "No problem! We just want to show you what we have." Wouldn't give me rates without sending paperwork - where their website says you do NOT have to give paperwork until disclosures are signed.

Went thru presentation. Thomas pushed an interest rate about .5% higher than advertised rates, and pushed for immediate agreement on the loan. "Excited, great opportunity, great credit, plenty of equity, we can push this thru in 2 weeks. Just give us the ok and we'll get started""

I said I wanted to wait to hear what the other company had to offer - the next day, not a long wait.

"But what can they offer that we aren't? We have people lined up waiting for this kind of program! Why would you consider the other company"

Um, because I want to see what they have to offer before I decide?

"In that case, we have to decline your loan"

Yes, they declined my loan because I didn't immediately agree to their proffered terms, without hearing other offers.

Makes you wonder why they were in such a rush, doesn't it?