This company is trying to replicate Amazon. Their ...

This company is trying to replicate Amazon. Their pricing is very low. They are obviously operating for volume. I'm in the auto repair business and have used them a few times when timing was not critical. This time however, I had a time frame to adhere to. I paid for overnight shipping. There were two other options all calling for delivery within three days with delivery dates given. This is where they differ from Amazon. Amazon actually delivers on their estimated times. Rock auto's attitude is " Oh well, if you don't want the item any longer we can issue a refund" WOW what awful customer service. When I make a promise to a customer I do absolutely everything I can to fulfill my promise. Needless to say, I will not count on Rock Auto for timely deliveries.