Sofie Bortolin

Review of Ticketek Australia

Tried to purchase concert tickets as soon as they ...

Tried to purchase concert tickets as soon as they went on sale. When I got to the log in page to continue with my purchase, the site wouldn't recognise my log in details and said they were incorrect. I reset my password, and even then, it wouldn't let me log in. I had to close the site and start over. Picked remaining tickets then tried to log in to purchase, and nothing.. still wouldn't recognise my login. So reset password, close app, start again. I did this many times (took a total of 50 mins of going back and forth). It was very frustrating and kept getting messages to say that I was in the middle of a purchase - which I wasnt, because the site wouldnt let me continue! In the end, I purchased tickets $350 more than I'd expected to pay, and not very good tickets at that, because the site wouldn't accept my details and the tickets I originally picked out had long sold out. So thanks for the colossal waste of my time and money Ticketek. Not impressed, at all.