Rae Mae

Review of E.l. harvey & sons

I have been recommending Harvey's to people for ye...

I have been recommending Harvey's to people for years. Yet lately they seem to be slacking big time. I have heard countless times of customers complaining about their barrels not being collected. I am now one of those unhappy customers. My barrel was completely missed and has been sitting curbside for 12 days and counting. I immediately emailed the first day...never got any response for 4 days. I then called and was told 24-48 hours. Needless to say I ended up calling 5 times and was always told the same thing. It'll get collected tomorrow. Tomorrow never came. Not for 12 days. Needless to say I'll just have to wait until trash day again at the 14 day mark and hope it gets collected. Not sure if the problem is customer service or the driver, but it seems like Harvey's needs some better help before their good reputation is ruined.