Absolutely terrible technician. He told me standin...

Absolutely terrible technician. He told me standing in the garage what was wrong with my water heater without even looking at it. Here is his explanation of that act" I am a technician for over 10 years, I do not have to look at the unit to diagnose the problem". How absurd is that. His name was Jerry Glenn Smith. He was charging me $750 to fix my water heater which started working on its own the very next day. I just had to play a little bit with my circuit breaker. I wish there was an option with negative stars to rate this company. I would never recommend these people to any one. A total rip off.