NOTE: I was contacted by Kati yesterday from Chate...

NOTE: I was contacted by Kati yesterday from Chateau St Michelle regarding my conserns below. She was very understanding and listened attentively. She ensured me that the winery will do its best to resolve these issues. I very much look forward to seeing those results.

I love the setting and beauty of this winery. However, the management of the crowds for their concert series is horrible! New metal detectors were installed for crowd safety which is awesome but the lines were understaffed and mixed messages were given to concert goers as to which line to stand in. It took a full 2 hours to get into the venue. At the main entrance, they had ONLY ONE person checking the coolers for an expected audience attendance of 4,500 people!! Needless to say, people in line were getting angry and highly frustrated. They need to fix this soon because spending this much money for a frustrating experience is intolerable.