Bad bad bad bad worst thing I have experienced in ...

Bad bad bad bad worst thing I have experienced in my life .. poor customer service, only through a chat IN the app can they help you with privacy sensitive questions such as how to log in now if you have forgotten your password and code .. am already here ALMOST 4 weeks left by e-mailing and up to now you can explain everything in every e-mail, because the new one does not even read the old message from his / her colleague.