Everyone with whom I dealt was pleasant, considera...

Everyone with whom I dealt was pleasant, considerate, efficient, professional. The technician clearly explained what she was doing and why - such a big help. I had arrived early and was able to fill out the necessary paperwork before my appointed time, which probably helped, but even the paperwork had improved (more filled in so I could just review it, clear indications of what was important) in the year since I'd last had a mammogram.