Celine Arellano

Review of United Apartment Group

I live at Autumn Brook Apartments. Ever since I mo...

I live at Autumn Brook Apartments. Ever since I moved in, I was promised that everything in the house would be in good conditions. My bathroom sink doesn't work, my outlets in the kitchen don't work, they're roaches constantly coming inside my house and seen a rat a week later! Pest control didn't bother to come until I had to complain AGAIN about the infestation! My house was flooded due to the paint company working upstairs. The manager did nothing in regards to reimbursing me for all of my things that had been lost do to the water leakage or the fact that I'm pregnant and have a one year old son, who by the way had his things damaged as well! They just told me it wasn't they're fault, it was the paint company. The paint company covered half of my rent with no hesitation!! My furnice is now leaking water, and I've called emergency maintaince and they were a no show. I've called about 4 times & even had them come over about 3 times already & they haven't fixed one thing!! They expect me to pay $850 a month, not in mind of they're negligence and inconsiderate behaviors. I've tried to call corporate numerous of times & left over 8 voicemails. No one seems to care, if they aren't in your position. Worst experience with an apartment BY FAR!!