katarzyna zebik Review of Rotana
2 stars are anyway high ranking. You go to Emirate...
2 stars are anyway high ranking. You go to Emirates for great hotel and even better service ! This is not a case at Rotana beach! We are very disappointed! If you think about all inclusive just don t do it ! You will feel as a guest of 2nd or even 3rd category and it s not really all in its fine around with very selected choice of drinks and food in the restaurants! I will not describe restaurants as I gave to each of them other comment I can only advise finz and Benihana nice food and great service! Do not go to Italian it has nothing to do with real Italian food and service is disaster ! Steak house have very nice service but they completely ruined my steak! Driest meat ever ! This cannot be forgiven! But really biggest disaster was lounge of the hotel with 10 ppl running around but nobody do anything ! Every time you wait min 30 min for stupid beer !!
Hotel itself is divided on left side you have newer part which maybe look like 5 stars our was not even close to 3 ! In front of our room somebody put dirty dishes and they were took out after more than 24 hours only after we told that to reception! Room was not clean properly not even taking trashes made us sad. There is lots of small stuff like way to small beach na pool for such a big hotel! Not enough space if they are booked out! But what was the worst was a NYE ! Too much ppl too less space cold food - and for all of that you have to pay in addition!
This hotel have for sure potential but for me it s never ever 5 star hotel ! They are barely 3 stars ! Sorry for such long opinion but ppl should be aware before going there and spend their money !
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