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Ann Fabrizio

3 years ago

We submit our reservation with an early check-in r...

We submit our reservation with an early check-in request and found to our dismay that early check ins are bit guaranteed. There were also SEVERAL people ahead of us for 'early check in' - I guess if it's not guaranteed, why do you offer it? We sat at the bar and had a drink, but unfortunately were not able to keep our dinner plans with my husband's business contact, whom we were supposed to be meeting. Other than that, the stay was not bad but it was very frustrating not being able to check in when we requested. (2pm)

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