Alev B. Review of Double Tree by Hilton Zagreb
If I could give less than one star, I would. It is...
If I could give less than one star, I would. It is hard to believe that a **** hotel is so basic in everything. Starting from service, quality of the food and total experience. The location is 30 min walking distance to the city center. The rooms are average size and absolutely nothing special. The eye-poking light indicators over the night stands are real extra. Don't forget to bring your sleeping mask. We stayed 5 nights- sheets never got changed. The water in the shower is some kind of warm, so you can only dream about hot shower. The breakfasts is waaay below average- tasteless food, very limited options and TERRIBLE coffee. Trust me, I tried ever option- filtered, espresso, cappuccino, late. They were all gross! The mornings were a real torture. The best part is when the restaurant is full, they close it and don't let you in.You stay behind a rope like an Intruder! Fascinating experience! When it comes to the SPA( the reason we choose to stay here) ,It was again only on the OK side. Small and super overcrowded! The pool was so dirty, you could see it and definitely could feel it too. Didn't even try the jacuzzi- too big of a risk! The only good thing about this place is the gym, which has a pretty sweet view at night. And the girls working there. Both of them were super professional and nice. Sorry they couldn't make up for the rest of the mess.
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