Alain Serrano Review of Wave
I used wave for my small business. The first time ...
I used wave for my small business. The first time I saw it I was happy with everything this company offered. We did a test run through their credit card application and it was successful. On the second payment the payment was quite large, it was for $2,500 US dollars. I received an email later that day by a guy named Eddie by wave saying action required, upon opening the email it said I needed to answer a few questions. I answered all their question on how I acquire this customer and I even told them I can send prove of business and all transaction are real customer transaction.
They email me back that they think my business is a high risk business out of their own assumptions and refunded the clients money back. Thank god the client and our company are in good relations, I was able to explain what happened. This company does not verify anything and basically sends all money back on their own will giving all your product for free. I would never record this company or any of their services to anyone. Beware of their policies.
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