The sales person was good and very friendly. Finan...

The sales person was good and very friendly. Finance dept. was very pleasant and helpful with all the questions until I bought the car. Only concern is 2 weeks after car was bought, I realized that I did not receive the cargo mat that was part of my package.I called the sales person and he claims that they cannot guarantee the products on the window sticker as I bought a used car. He says someone might have removed/Stolen it ( please note that the car I bought has ONLY 400 miles for 2016 model and owned by Audi Plano itself). The purchase order provided at the time of sale has car value including the cargo mat as per the Window sticker.This is very annoying and unethical.First of all, they delivered car with missing accessories and when I call back they do not take responsibility of it and instead claim that the used cars with this dealership are not guaranteed with any stolen or missing parts??

Update: I was contacted by Sales Manager after I called GM on number provided below and they provided me with the Cargo Mat today 08/19.