Nicholas Johnston

Review of Zing Asia Dot Com S/B

Poorly laid out store with a stack them high and t...

Poorly laid out store with a stack them high and they will buy them approach (not that there is anything wrong with that as every supermarket in the world does it) that could be so much better with a little thought and interior design. In response to your reply I had to edit my original post so ..... don't get me wrong here, there is much too like .... good range of products from all over SE Asia, good location and the fact that there are few other stores locally in Chester is great for the local community but, and there is always a but, you need to re-think your shop layout with some simple changes. The till needs to be by the entrance/exit door so your staff can welcome your customers and ensure nothing leaves without it being paid for and to allow customers to queue whilst they wait to be served; the shelving needs to be wider apart so customers do not have to get out of each others way in order to pass each other disturbing their browsing (I found it somewhat claustrophobic in there constantly having to let others shoppers pass); the chillers and freezers need to be against the walls so that you can hide any electrical cabling away and not have it across the floor (despite the cable floor cover) as it is a trip hazard. These are small changes that I am sure you could easily make and if you did would lead to me changing my three stars to something higher. My comments are meant to be constructive, not destructive, and I hope you are very successful otherwise where will we go for our Chinese/Asian products if you are not there?