Colt Heard

Review of PHH

Frequently calls my place of business saying the h...

Frequently calls my place of business saying the have questions about claims we're handling. When we return their calls, they never have any idea what they were calling about and refuse to transfer us to anyone who might know or even let us leave callback information for them. Sometimes opts to transfer us to a dead line. This has happened 4 times now. We discovered that they use nonsecure, sketchy third parties to collect your personal data. Blatantly lies so frequently I can't tell if they're being malicious or if it's everyone's first day on the job. I couldn't possibly imagine how bad our mutual customers must have it; my heart goes out to them.