Called Frymire to have a leaking outdoor hose spig...

Called Frymire to have a leaking outdoor hose spigot fixed. Used online scheduling which was easy and allows you to upload videos or pics of the issue so the plumber comes prepared. I uploaded a video, and spoke to Gisselle on the phone. However when plumber arrived he quickly left because he didn't have correct parts or tools. Got charged $80 trip fee.