Emily Willen

Review of St. luke's health system

First, they charged me for blood work that I did n...

First, they charged me for blood work that I did not approve of (i.e. I told them that I was not sexually active, & they still gave me a pregnancy test). Secondly, they are unwilling to work with me to reduce the cost of the medical bill. At the time I had my blood work done, they promised me they could waive my bill. I am currently unemployed, & have no insurance, & all of my spending if out of pocket & from savings (At the time I was also receiving money from my grandmother, who also passed a month after I had the blood work done). They then said after the fact that they can not reduce the bill because I can not supply them with my income tax (I don't work, so I can't supply them with it). Margaret, in charge of billing, refuses to call me back to work something out with me. It has been almost a year, & I keep getting the run around of playing telephone (I always call them, & yet they never call me), getting bills in the mail monthly that I simply can not pay for, & making decisions on my behave without even consulting me! Very unprofessional, & I feel emotionally violated by their behavior towards me. Sadly I have heard other people have similar issues with St Luke's. Choose another hospital, who actually cares for people.

EDIT: Now I am homeless, but my room mate still gets my mail for me. St Lukes has now transferred my case to a debt collector (way to make it easier for me to get back on my feet). They still refuse to see me in the office to help me out.