Joey Mollica

Review of MileOne Heritage Hyundai Towso...

My wife and I purchased a 2021 Kona EV from Kevin ...

My wife and I purchased a 2021 Kona EV from Kevin Kolesa at Heritage Hyundai of Towson. Excellent experience from start to finish. Of course he is well-versed in the product, but it was the little touches that stood out from other salesmen I've worked with. Asking for permission before emailing, blocking traffic so we can safely exit the dealership on our road test-- even helping my hungry wife find a bite to eat while we waited for finance.

The experience was zero-pressure. We came in with an idea of what our highest price would be as well as what we'd like to spend. GSM Walter McDonald worked with us on pricing to meet us in the budget. We both appreciated the no back-and-forth. We were reasonable, they were flexible, and a car was sold!

Finance Director Roman was as honest and transparent as any of the better finance staff I've worked with. No pressure to buy add-ons, able to answer questions regarding coverage, and no nonsense.

I've spent 14 years in the auto business (Audi, MOPAR, Hyundai). I've seen the best and worst of sales people, sales managers, and financiers. Heritage Hyundai met or exceeded all of my expectations. My wife and I recommend the team we worked with very much!

TL;DR: Great experience, flexible, professional, and transparent. Will earn our business for future EV purchases! Thanks, Heritage Hyundai!