M
Morgan Crutchfield Review of Grove Park Inn Resort & Spa
Reservations made several months ago were just can...
Reservations made several months ago were just cancelled via e-mail less than a week out from our stay. We were told renovations were the issue, but we're never told reno was taking place when we booked and it's not mentioned on the website. We'll be taking a hit for cancelling childcare and two vacation days that have been taken that we can't cancel. I am, quite frankly, incredibly surprised at the shortcomings in service at such a highly recommended hotel. We won't attempt to rebook.

Comments: