Nice hotel with the perfect location. The staff th...

Nice hotel with the perfect location. The staff though... They had no issue to charge me room services and city taxes from another client. My room was the 302 when hers was 112, to make this mistake for me is just pure inefficiency.

By email, I explained them as clearly as I could. My invoice was the double of what it should be but they are still not able to figure things out properly.

A hotel can be really well decorated and well located but if the staff is really bad, it is better to be somewhere else.