Employers please do not use this company. You emp...

Employers please do not use this company. You employees will hate you for it. I work in the dental field and I am constantly getting calls from my patients saying that they need more documentation for a payment they made. They force the patients hand by deactivating their card until they get all their "documents". I have to send them multiple times and write letters on behalf of our patients. This is wasting so much of the patients, medical, and dental facilities time. My husbands company also uses this horrible company and I have had the unpleasant experience of using them personally and found myself in the same situation. I went through the same nightmare of trying to get reimbursement and it took months. Not worth the time I spent on the phone to get MY money. Just know that if you use this company you will have to send them ridiculous amounts of documentation to get reimbursed for EVERY single transaction. Save yourself the time and frustration and AVOID NBS!!!