Marybeth Hanks

Review of DSLD Homes

We honestly love our DSLD home but have had a few ...

We honestly love our DSLD home but have had a few issues. Our sheetrock had plenty of issues and on our walk through the superintendent acknowledged this. It was assuring that they were pointing these issues out and stating they would fix them. After all, they stress how great their warranty is. Well they made some sheetrock repairs and after moving in we noticed spots when the sunlight would hit them at different times of the day. We told the superintendent and at this point we were told that they were not going to be able to repair any sheetrock. On our 4 month inspection I pointed out issues such as cracks on the baseboards, caulking around the kitchen countertops, carpet coming up in 2 of the bedrooms at the threshold, and my tub needed painting from a crack that they repaired from the first inspection. This is what they tell you...we fix these issues on the 12 month inspection to give time for settling. I can understand maybe waiting on the baseboards but not the other issues. I called about the carpet issue today. The lady that deals with the warranty issues was quite frustrated with me and quite frankly a little rude. I told her I did not want to wait on the carpet. She didn't like that idea. After little back and forth and stating my case she said she was going to do me a favor and send someone early to fix the carpet. That is not a favor...that is abiding by the warranty that you used as a selling point when we were in the buying process. Just some advice if you buy a DSLD home. Stick to your guns and hold them accountable of the things they are responsible for. There is no reason for you to have to deal with things that are not right for 12 months. It should be repaired as needed. Another thing I would suggest is hiring your own inspector prior to closing because after you sign the papers they aren't as attentive. The homes are really nice you just have stand firm and hold them to their word.