Used to have very energetic , engaged staff, many ...

Used to have very energetic , engaged staff, many of whom were student teachers, my kids loved it;

This year, however, they replaced teachers with seemingly unqualified (judging by inability to help 4th grader with her homework) and highly unenthusiastic middle aged caregivers.
Homework is rarely completed, kids barely spend time outside (understaffed), but instead, they introduced "Junior educators". That is my child, instead of doing homework, is tasked with taking care of younger children. If you want to use my kids as a free labor, at least give us a discount.

Apparently, according to program coordinator, they have problems attracting qualified applicants, maybe it means they are underpaying their employees.
Update:

"I just wanted to send a quick reminder about Late Pick-Up Fees. Children in Right Club must be picked up by 6:00pm, and students in electives must be picked up by 4:40pm. Late fees will start to be applied to students both in Right Club and Electives.

Right at School policy states that there is a late pick-up fee of $1 per child for every minute of tardiness beginning 10 minutes after the end of your child s program. For example, if your child is enrolled in Right Club, at 6:10pm you will be charged $10 and the fee will increase $1 per minute thereafter. This policy is non-negotiable, and your method of payment on file in the online portal will be automatically charged. Three late pick-ups in a month may result in a suspension from the Right at School program"

I am very happy that my kids are almost done with them.