Jen P

Review of 5 STAR Event Services

My husband and I can thank one of your guys in San...

My husband and I can thank one of your guys in San Antonio at the Aztec for the worst experience we have in the almost 200 concerts we have been to. We were at the Marilyn Manson show (which we are WELL aware there will be unruly people attending we have been to other shows of his). This was awful though. We were on the floor, to the right side of the stage if you are looking at it and up at the railing. A woman poured her beer down my head, was punching multiple people including myself in the body area, spitting on people, even pinned me against the railing with her arms and held me there and screamed and spit in my face. I tried to get your guy to help (larger Hispanic guy with a ponytail I believe) and he said to get over it we were at a rock show. He was clearly friends with her and her friend because they were talking before the show and he had one of their purses for them. He thought it was all amusing even when 4 other people left the show because she was physically assaulting them as well. He watched her hit people, spit on people and much more and thought it was funny, even after asked for help. When he left another security guard came over got up on the rail and made it VERY clear she was out of line and she finally stopped after her friend/your employee left. I am disgusted that the people there to make it a good safe experience not only did the opposite, but contributed to the horrible behavior. There will be a lawsuit on this guys clock I assure you that. It's a shame because we had never been to the Aztec and loved the venue, but your guy allowed this to be the worst experience we have ever had.