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I have been to this hospital a few times over the ...

I have been to this hospital a few times over the past month. My first few visits went fine and I was called in when my appointment was scheduled. I was supposed to return today, August 27th for a 8:30am appointment. I live about an hour from this hospital and expected traffic on my way so I left early enough so I could make it there in time for my appointment without being late. I arrived on time and checked in with the front desk. The receptionist was friendly when they informed me that I actually didn t have an appointment and they purposely overbooked patients and some are considered walk-ins even though they made appointments. I was not happy with the way this hospital treats their patients. Some patient s appointment matter, while others are just cast aside and left to hope they make the cut to be seen. I couldn t believe how unprofessionally BMC operates. After waiting a few hours I was finally told that I may be seen sometime after 1pm!!! My appointment was scheduled for 4 1/2 hours earlier. If it wasn t for my insurance I would never return to this place. They don t care about anything but the check clearing. I would give them zero stars if it were possible.

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