I have a personal and business account. I have had...

I have a personal and business account. I have had great experiences with certain staff members. Don is an incredible and caring individual who will help you find the right car at the right price. My lender for my business is also a great help and shows care for my success. He even visits my shop from time to time to just check in on how things are going. Having a business account I also tend have to deal with Lori. She makes me feel as if I am not a valuable member to this credit union whatsoever. She never remembers my business name, it is 50/50 chance she responds to my emails/phonecalls, and even when we had an appointment she delayed it by 20 minutes by taking another client 3 mins before our meeting was supposed to start. I do feel this bank may need a couple more people added for staff as there are usually not enough tellers and I personal would like to be able to come in to handle my business account without having to wait a day or two for an appointment.