Compared to the Atlanta Embassy, I found the staff...

Compared to the Atlanta Embassy, I found the staff here to be amicable and customer-oriented. However, they are quite slow in attending to passport applicants and have not yet figured out how to expedite passport applications once you pay for it. I paid for the same day passport with a money order of $150 but my passport was not ready until the next day. Two-day expedite service cost $100 but they refused to refund me the additional $50. This is really unprofessional and was a big blight on my experience. So don't bother using the same day passport services as it is a waste of money. Still I would like to commend Mr Humphrey, Mr Nasiru and several other staff members who showed care and concern.