I reserved the river view room for 2 nights. I cal...

I reserved the river view room for 2 nights. I called back to add 1 day and was told I had to purchase 2 additional days. Was told a manager would call me back. No call. Had to spend the 1st night in Pittsburgh at another hotel. We just checked in and was told the room I reserved was over booked. Don't sell what you don't have to force people into what they don't want.