My experience at the property was mixed. First the...

My experience at the property was mixed. First they cost of every thing is high. Too much formalities for check in process. I was with family 3 kids and wife total 5 paxs. Took 40 mins for check in. The food cooking quality was bad. They need one Indian/Pakistani cheff for good cooking. We ordered murg curry gulab jamun and fruit platter with rooti for first day at dinner' cost 78$ but no value of money. The food was not tasty at all and half food was wasted out of 3 gulab jamun we hardly ate one. Second day we ordered yellow dall; my wife favourite; and fruit platter. Food was served after 40 mins and dall was not cooked properly. Onion tomatoes dall and other ingredients were not cooked and blended to give shape of dall it was only a mixture of ingredients and spices not woth money at all. Again money wasted. The booking is non refundable and they collect all the charges in advanced which is against business ethics and principals. We got three different rates on these different websites with difference of 10 - 15%. No doubt we enjoyed the luxury and ambience. The staff was good and helpful.
Here every thing needs money and lots of money. While check no one came to ask how was our stay and no formal goodbye. This resort policies are not guest friendly but it's a money making opportunity once guest check in. I complaint the same to the reservation guy but they had no answers but only to say what we can do sir these are our policies and it's written on our website. By publishing on website they assume responsibility is over now it's up to guests to read all policies carefully before coming which normally we mostly don't do. We arranged our own speed boat since their transfer cost was too high but on check in voucher they included the transfer cost which was corrected on my inquiry. Same way on check out they were not aware that I didn't book transfer with them. I paid 100$ for my own arrangement which resort was charging 350$ for 5 persons. One more thing the bathrooms accessories were old and not function properly. I am writing all this because when we paid so much money our expectations are always high to get the value of money. We earn our money with hard work and this is hurting when it is wasted and we don't get the desired value and satisfaction from it for which it was paid. The resort needs to review it's policies and business ethics. They should keep the guest satisfaction prior to making money. We planned to stay more but the way resort charged us for every thing we preferred to check out and moved to Capital to enjoy it's busy and conjusted life style. One thing I forget to tell resort gives one small 250 ml water bottle for each guest free and after that drinking water is chargeable 4$ per bottle. So relax; keep your wallet open all the time and enjoy.
Above I have described what we experienced and what our thoughts on it; other people may have different experience depends on case to case basis.