Courtney McCook

Review of St. Bernadine Medical Center

We had horrible care here. My brother-in-law seve...

We had horrible care here. My brother-in-law severed his 3 fingers and broke his middle finger. The staff here was not courteous and did not help my brother-in-law (who was actively bleeding through his bandages that the paramedics had put on) until 40 mins had passed. And we were only seen at 40 mins, because we were literally yelling at the staff to help him. The staff continually told us we should have waited the 2 hour wait time. Even though the EMTs said he needed to have his hand checked with in the hour. And once he was finally seen by a nurse, that nurse told him that they could not help him, because the hand doctor was not in and they referred to Arrowhead. (Arrowhead was great and we received prompt and correct care). I would never go to this ER if I could help it. If you must go to St. Bernardine only go if you have non-emergency/emergency since wait times are long and help is hard to find. I could not believe how bad my brother-in-laws care was at this ER. I am still shocked.