I scheduled service 10 days before appointment. Ar...

I scheduled service 10 days before appointment. Arrived at dealership only to find that they did not order the parts required for the repair. Disappointed that I wasted my time driving 35 miles to the dealership. I was promised that the parts would arrive within a week of my last visit; I am still waiting to hear from the dealership - and it has been over a week and a half. I have had other issues with this service department so I may consider going to another local dealer, perhaps COSBMW.