I was in there Jan 9 late at night and it was such...

I was in there Jan 9 late at night and it was such a long wait. I waited 2 hours before being seen, no biggie, it was busy, but even when I finally got a room I was in there for 4.5 hrs! I had a couple tests done and they said each would take an hour so I expected to be maybe 2.5hrs but it was wayyy too long. The only part I loved and appreciated soooooooo much was Cat. I'm pregnant for the first time and she wrote down all these suggestions and tips to go about it. She NEEDS to be acknowledged for going above and beyond!! What was even more impressive was when I asked her how long she's been there and she said only 2 months! What an amazing asset she is to your staff!!!! :)