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Sdeshpand

3 years ago

I am a Las Campanas resident and was invited for d...

I am a Las Campanas resident and was invited for dinner by my neighbor who is a member at the club and wore a mask. When my host arrived, I went to the front desk to let my host know that my wife and I were present.The manager, Al Antonez, barks at me Put on your mask, right now , turned around and walked away. Reminded me of the Gestapo barking orders at the Jews from Schindler s List!

After calming my nerves and having some time to collect my thoughts, I explained to Mr. Antonez that that it was rude, unacceptable, unprofessional and completely inappropriate to bark at me. All he had to do was politely ask me to put on my mask.

No apology from Mr. Antonez for his obnoxious behavior!

Brought it to the Club President's - Tom Hubbard - attention who made more excuses for Al Antonez's behavior without an apology.

I was thinking of becoming a member at the club. I must thank Al Antonez for his obnoxious behavior - enabled by the club president Tom Hubbard - for saving me a lot of money!

Have dined at the finest restaurants around the world. This was a first!

The Club is guaranteed a monthly fee from its members and as a result, management does not have to earn their members business, can be rude/arrogance in taking their guests for granted. Starting with the club President Tom Hubbard and flowing through to its management, the club does not care about guest experience, courteous and polite behavior..

On the plus side, the serving staff is great! Tom Hubbard and Al Antonez could learn from their staff on how to conduct themselves and provide a great guest experience.

The food, unfortunately was mediocre at best....overcooked, undercooked, too much salt, too little salt....far too many excellent choices in town...

If you are thinking of becoming a member, beware of what you are getting yourself into!

If you are going there to dine as a guest keep your expectations low..

If you already are a member....may god help you!

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