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jack johnson

3 years ago

This company is completely one sided and has no co...

This company is completely one sided and has no concern for the donors of urine samples that are from their client agency. I called simply asking if melatonin was covered in their comprehensive drug test as I would have to list it on my current medications list to not get a positive in the eyes of the agency I m giving the sample too if it was tested for. This information did not differ in any manner from the information publicly available on their website. But as it was not one of the prescription medications listed since it s not a prescription medication it is available right next to vitamins in the store. I figured I make a quick call to ask. The customer service representative would not speak to me other than to tell me that she can t due to HIPPA laws. The question I had was not in violation of HIPPA laws due to no privacy of the agency involved being violated. This company has no regard for the people effected by it other than to the client agency for which I PAY to have it tested for.

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