Terrible service! Don t stay here, especially now ...

Terrible service! Don t stay here, especially now during COVID. We arrived for our 3- night stay and everything- restaurant, golf and the massages were completely booked for the entire weekend. No spaces reserved for hotel guests because it s all open to the public. What s the point then if staying at a resort? We couldn t even get a seat at the outdoor patio. Full at 5:00pm. To top it off, the Ranch Hand put our luggage in the wrong room, so we had nothing, including my purse for 2 hrs... so missed dinner and sat in our room since there was nowhere to even sit... Finally, we just decided to leave. No get away weekend for us. I mean what we re we getting for $500 a night? A bed?