Stayed at the White Oaks Resort and Spa for a conf...

Stayed at the White Oaks Resort and Spa for a conference in March 2019. The service was anywhere from 4 to 5 stars and food was 4 stars. The rooms were very clean, however, I found them to be quite outdated, especially the bathroom. Overall the hotel is becoming outdated and could use some renovations. 3 stars for aesthetics. The beds are very small - my room had double beds. I found the pillows and duvet to be very comfortable though, and I thought the mattress was quite comfortable too. Some of my colleagues found their beds and pillows to be very uncomfortable, but that was not my experience. There was always food available right outside the conference room we were in all day, which was nice. The hotel just got all new Nespresso machines - there are mini ones in the room that just make espresso (you can call down for milk/cream) and then there are large industrial sized ones near the conference rooms that can make both iced and hot lattes/cappuccinos/macchiatos - BEST. LATTES. EVER. Lattes were way better than the Starbucks across the street, and it was so nice that we had unlimited access to the machine while at the conference. I did not get a chance to go to the spa, so I cannot comment on the spa services/facilities. Love that the outlet stores are right across the street! Overall, I would come back here to attend a conference, but I would not go out of my way to stay at this hotel for leisure time unless they did some updates.