Tina Azmoudeh

Review of Massage Envy Spa of Sonoma, CA

I booked a massage this morning due to two weeks o...

I booked a massage this morning due to two weeks of debilitating migraines. Approximately one hour prior to the appointment my neurologist advised that I not be given a massage due to the shots he would be giving me the following day. I called and instead of receiving sympathy I got talked over by the extremely rude and unprofessional staff including the manager and they refused to refund me my money without a doctors note. I found this to be extremely unethical not to mention illegal and I will be pursuing legal action against them. Now I understand why they have been sued numerous times and I feel saved from what could have been a disastrous experience. I am also disputing the 50% charge they placed onto my credit card. Avoid this unsympathetic and utterly inhuman establishment!!