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Terrible. Terrible. We have used John Moore severa...

Terrible. Terrible. We have used John Moore several times over the years and have always been pretty happy. We had a remodel done on our small bathroom upstairs and we just needed the new sink plumbing hooked back up. They were scheduled for Tuesday between 4 and 6. Called and said they were backed up is it o.k. if we move to tomorrow, fine no problem. Next day roles around and 6 comes and goes and we heard nothing so my wife calls and they said they would get in touch with dispatch and let us know. Never heard a word. The next morning she calls again and they apologize and say we will get someone out there asap. Finally someone shows up. On top of having TWO missed appointments they then charged us $650 just to do the plumbing under a small bathroom sink!? Seriously? I paid $389 for plumbing and a new garbage disposal to be hooked up under a kitchen sink which I know is a much bigger project. I'm fine with a company charging a fair rate for a project but this was ridiculous all around. Overpriced, poor communication, and missed appointment time slots... would not recommend using.

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