Vince Mediaa

Review of The Ford Store San Leandro Lin...

I WAS TOLD TO "F...K OFF" by a San Leandro Ford L...

I WAS TOLD TO "F...K OFF" by a San Leandro Ford Lincoln sales person.

After reading the other 1 star comments about this FORD STORE - I am not surprised that a salesperson who tells customers to F OFF is still selling cars on this campus.

On Tues Feb 24th 2015 at 10am - I took my 2011 Ford Focus in for some repairs that only Ford could cover since it was a transmission issue.

As I pulled into the lot - I saw a lone salesperson smoking a cigarette out front of their main sales show room - I said hi and asked him if he knew that some items on a FORD car can only be repaired by a FORD dealership, he responded by telling me he did not know that. I then mentioned "for a guy selling FORDS for living he should know that". He responded with "well why don't you just f..k off" - I was blindsided with that remark, I sort of lost my moment, but as I walked away from the well dressed FORD salesman - I did say "you be sure to share that to the next person you sell a FORD too", and he walked away.

I am sure, I am not the first customer he has cursed at. Fearing the salesperson might deny we ever talked, or confront me a second time, I did not report this incident til I got home later that morning. I was also not able to get his name since he walked away from me. I only had my description of him.

At about 2pm that same day I talked to the Sales Manager "Jay Z". He apologized the incident ever happen and agreed to look at the video his cams record playback to verify the incident was valid and to confirm what salesperson spoke with me. He told me he would call me back to discuss the issue after he spoke with the salesman in question. He did not call back, but when I called him a few hours later he did tell me that he suspended the salesman for 3 days.

I want to confirm that I really don't mind that this FORD salesman told me to F off - maybe I deserved it for bringing up the Transmission issue with FORDS. But what I am concerned about, as of this date is the fact that as you read my Yelp review this salesman is most likely telling other FORD customers to F OFF. And San Leandro FORD LINCOLN condones this - with a 3 day vacation.

I would hope this man has a desk job now and is not representing the FORD company with his fine sales techniques. I did follow up and called FORD Corp. - a Rep named "Mike" told me its a local issue and if they have no control of their salespeople and as far as corporate is concerned the issue is closed - GOOD DEAL -

The man in charge of sales and this campus is: Phil B. of San Leandro Ford Lincoln
Business Owner