Jonathan Lidbeck

Review of Eugene Water & Electric Board ...

Get a person on the phone--everyone I've spoken wi...

Get a person on the phone--everyone I've spoken with is competent and friendly and fast and know what they're doing. The phone menu is just awful though. You have to "Press One" or "Press Two" four times just to report an outage. But otherwise, they have been great to work with over the years, settling my issues with no trouble. Good work you all. Now go fix your phone menu.