Brenda Cortes

Review of Orchard Park Veterinary Medica...

I will admit that the staff was kind. We had to pu...

I will admit that the staff was kind. We had to put down our beloved pet, because we did not have $5000.00 in hand at 2 am on a Saturday , had his unfortunate injuries happen on a Monday our own vet would have done everything possible to save his life first and then taken our money second..which we'd pay any amount to save his life. I do not expect not to pay , like I said no amount of money would prevent us from having him in our lives, it's heartbreaking he will be missed beyond words. We need a veterinarian hospital that cares about our pets first, then our money. It seems heartless to allow an animal to die because some of us don't have $5000.00 at the very moment our pet needs emergency care. We could have come up with it, our own vet would have saved him, but had no option but to put him down because he wouldn't have survived if we took him home & waited until our vet could give him treatment. It's definitely a business first, then a caring compassionate hospital. I will forever be haunted by the experience my family received from this establishment.